Terms And Conditions Are The Biggest Lie Of Our Industry

Originally posted on TechCrunch:

THE LEGAL AGREEMENTS SET OUT BELOW GOVERN YOUR USE OF THIS TECHCRUNCH POST (“TECHCRUNCH”). TO AGREE TO THESE TERMS, CLICK “AGREE.” IF YOU DO NOT AGREE TO THESE TERMS, DO NOT CLICK “AGREE,” AND DO NOT USE THE SERVICES.

A. TERMS & CONDITIONS ARE WAY TOO LONG SO THAT YOU DON’T READ THEM AND JUST CLICK ACCEPT

You agree that you never read TERMS & CONDITIONS. Aren’t we right?

  1. Apple is notoriously wordy — you’re not going to read 20,000 words before using the iTunes Store.
  2. Facebook breaks down its TERMS & CONDITIONS in multiple pages — we stopped after copying and pasting them in a single 15,000-word document.

There is no incentive to make these documents shorter as you don’t want your users to pay too much attention to your TERMS & CONDITIONS. And there are new challenges today that make these TERMS & CONDITIONS even more obsolete (see…

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